Gerenal FAQs

To place an order, simply visit our website, browse our collection, and add your desired items to your cart. Follow the easy checkout process to complete your purchase.

Yes, you can! We offer on-demand custom design options for select products. Use our customization tool to create your unique design.

We accept a variety of payment methods, including major credit cards, debit cards, and online payment gateways for your convenience.

You can check the status of your order by logging into your VibyVibes account and navigating to the “Order History” section. We’ll also send you email updates throughout the order process.

Our return policy allows you to return items within a specified period after purchase. Please review our detailed Return Policy on our website for specific guidelines.

Shipping Information

We are offering “Free Delivery”

3- 7 Delivery times vary based on your location and the selected shipping method. You can find estimated delivery times during the checkout process.

Yes, you’ll receive a tracking number via email once your order is shipped. You can use this number to track your package’s delivery status.

No, we will do it in the feature.

We are committed to ethical sourcing and environmental responsibility. We strive to work with suppliers who share our values of sustainability and responsible production.

Returns & Refunds

We offer a hassle-free return policy within 7 days of purchase. If you’re not completely satisfied with your order, simply return the item(s) in their original condition for a full refund or exchange.

To initiate a return, please contact our customer support team with your order details. We’ll provide you with a return authorization and instructions on how to proceed with your return.

Once we receive your returned item(s), our team will inspect them to ensure they meet our return policy criteria. Refunds are typically processed within 5-7 business days of receiving the returned items. Please note that it may take additional time for the refund to reflect in your account depending on your bank’s processing times.

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In the rare event that your item arrives damaged or defective, please contact us immediately with photos of the damaged or defective product. We’ll work quickly to resolve the issue and provide you with a replacement or a full refund, depending on your preference. Your satisfaction is our priority, and we’ll do everything we can to make it right.

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